We include all incentives and discounts upfront that all the customers qualify for.
I went to get my first car, I was helped with a very experienced, kind man named lane Lafleme. It was very fast and a very pleasant experience 10/10 I recommend getting your car through him!!!
It was nice, clean, and everyone there was very courteous and helpful. Intelligence, I know the financing process can be time-consuming, but I felt like things could’ve been a little more streamlined. But it wasn’t a bad experience and I felt good when I left there with a new car.
Great experience. Very knowledgeable and the staff is very friendly I purchased a 2026 K5. AWD. Nice design and a very smooth ride
10/10 experience buying our new vehicle from Spitzer Kia! Our salesman Matt was fantastic to deal with. This was my first time shopping with Spitzer. Thank you for a great experience. Will definitely be back for future car purchases!
The day I bought my car, brand new with like 50 miles on it, I remember thinking, okay, maybe this place is going to be great (compared to my last experience at another dealership). Boy was a wrong. First issue, they can’t find the second key to my brand new car. I get told they will mail it to me when they locate it. Then my breaks were squeaking, loudly in reverse. I call to ask how the warranty works because that doesn’t seem right to me with a car having 3,000 miles on it. I get told, I have ... Read More Full review text opened.Google - Jul 27, 2026
The day I bought my car, brand new with like 50 miles on it, I remember thinking, okay, maybe this place is going to be great (compared to my last experience at another dealership). Boy was a wrong. First issue, they can’t find the second key to my brand new car. I get told they will mail it to me when they locate it. Then my breaks were squeaking, loudly in reverse. I call to ask how the warranty works because that doesn’t seem right to me with a car having 3,000 miles on it. I get told, I have to pay for the service if they do not find anything wrong. Their discretion, of course as to if it’s a manufacturing issue.
Then when put in a situation that I needed the second key, I realized I never received the key they said they would mail. So I give them a call. Well, since nobody “documented” that they owe me a key, I’m expected to pay for the key part but they will graciously waive the programming fee I’m told. I asked why I am being held responsible for their negligence. So I contact the sales guy because I’m upset at this point. He tells me, we can use your VIP points to cover the costs of the programming. Whatever, it wasn’t money out of my pocket so I agreed and make an appointment.
My daughter sat in there forever when we were told maybe 45 mins. For them to send her out with just the key and said someone would call me because guess what, they do NOT have what they need or the knowledge to program the key!!!! I’m not even sure because nobody
bothered to call me. I call back 12 days later. The person I has to talk to was like oh, let me look. Says oh, yea that want us to do this and this. But I can’t get you in until next week. 12 days and no call. But they had what they needed. Sales guy was fabulous. The rest is appearing to be an absolute nightmare! Go somewhere else!
Lane Lafleme was an excellent salesman. He was enjoyable to work with and had me driving in a new car in no time at all.
Very knowledgeable and kind people Matthew Cline is an amazing salesman and deserves a raise
From brand-new Kia models to used and Certified Pre-Owned vehicles, you’ll find the perfect vehicle at Spitzer! We have all of the newest Kia vehicles available for a test drive, including the Optima, the compact Sportage, and the Kia Sorento. Our used and Certified models give you a lot of value, so browse our inventory online to get the ball rolling.
Our Kia certified service technicians know your vehicle inside and out and can take care of all your service needs. We also work on all other makes and models too. Use our convenient online service scheduling to choose the best day or time to give your vehicle a little TLC. Our full menu of auto repair services include routine maintenance, such as tire rotations, fluid checks and oil change service. However, we offer much more, including wheel alignments, tire replacements, brake inspections and replacements, car AC service, transmission and engine repairs, battery checks and more.
When you purchase a vehicle from our dealership, your experience is just getting started. We invite you to participate in the Spitzer VIP program, our exclusive loyalty initiative aimed at rewarding our cherished customers. As a Spitzer VIP, you will accumulate reward points with each purchase and service appointment, enabling you to enhance the benefits of your vehicle ownership. These points can easily be redeemed for significant discounts on upcoming services and parts, stylish accessories for your car, or even taken off the cost of your next new or used vehicle. Together with Spitzer Shield, which delivers additional protection and reassurance for your vehicle, you’ll experience increased confidence, value, and VIP treatment throughout your journey.
Don’t just settle for any car lot near Mansfield. The shopping experience at Spitzer Kia Mansfield is unmatched. Before you even leave the comfort of your own home, you can browse our entire inventory online, seeing pictures, specifications, and more. We also have a wealth of special offers and incentives online, showing you how you can save even more on your next vehicle purchase.
We even have an instant cash offer tool to help you value your trade-in. We make planning for a new vehicle simple, and all of that starts before you even walk through the doors of our Kia dealership in Ontario, OH. Take the first step toward car ownership with us today!
