Customer Testimonials

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Cars Oct 13, 2021

Anthony McQueen was very kind, friendly, and professional with the purchase of my new Corolla. He made the process go by smoothly and made me feel very comfortable about my purchase and excellent with communication over the phone! Provided me everything I need to know about the car and more! I love my new car!

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Cars Oct 9, 2021

Ron Stephan was amazing. He was so helpful, and courteous. He explained all of the new items in my car. He went way beyond the call of duty. All of those working at Spitzer were very friendly and helpful.

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Cars Oct 6, 2021

I had made as appointment for an oil change and Tiffany Zappone was very helpful and polite. She informed us of the tire sale and we were pleased to order 4 new tires.

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Cars Oct 5, 2021

Raefel Dixon was very helpful with the purchase of our new Jeep Wrangler We also thought that your trade in allowance was very fair. Thanks

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Cars Sep 27, 2021

My husband and I had the pleasure of having Eric Ryan, assist us in our purchase of our Honda Pilot. Eric was very knowledgeable, friendly, and accommodating. We look forward to purchasing our next vehicle from Spitzer.

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Cars Sep 22, 2021

Ronald Stephan and Team Spitzer did an amazing job selling me my 2021 Challenger T/A Scat Pack. I have never had such a seamless transaction from the first phone call until he handed me my keys. They gave top dollar for my trade as well as a great price on the car.

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Cars Aug 31, 2021

I absolutely love the Kia service department!! Janna and Linda always make sure my car is very well taken care of as well as myself, they make me feel like I am really apart of the Kia of Spitzer family!

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Cars Aug 25, 2021

Got me in a newer truck and a fair trade in. Staff was easy to work with and able to work on the price I was willing to pay. Glad it all worked out 👌👍

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Cars Aug 24, 2021

Raphael Dixon was very kind and professional. He tried everything in his power to get me what I wanted despite the lack of inventory. He was very patient. I will definitely be returning to Spitzer Kia for my next Soul.

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Cars Aug 21, 2021

The staff is friendly and service is quick. It is close enough to my home that the travel is fast too. I am glad I choose this dealership.

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Cars Aug 18, 2021

Ron was fantastic. He is so knowledgeable and was awesome at communicating with us about my Telluride. Dustin was great to work with and made the buying process easy. If you are looking for a car go see these guys. You will be happy !!!!!!!

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Cars Aug 18, 2021

Ron Stephan is incredible. I’ve purchased three vehicles from him over the years and he is outstanding. He is very knowledgeable, honest, attentive, courteous and he makes the whole car buying experience seamless and enjoyable. I consider him a friend and I trust him. The service department goes above and beyond to make maintenance hassle free. Linda Briggs is fantastic. I’ve dealt with her many times over the phone and in person. She is knowledgeable, honest and always pleasant to interact with. From start to finish, this car dealership is amazing! Thank you all for your hard work!

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Cars Jun 3, 2021

I recently purchased a new car from Spitzer and Eric Ryan was phenomenal! He helped my family get into a vehicle that is perfect for us!!! I will definitely do business there again in the future!!!

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Cars Jun 2, 2021

Linda Briggs went out of her way to help me with my repair. I would recommend her for any repair that you might have. She is excellent.

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Cars Jun 2, 2021

Linda Briggs was very helpful and courteous. She got me in and out in no time! She even had my car washed! Thanks for being so helpful.

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Cars May 21, 2021

We liked that Jason was down to earth, easy going,easy to talk to, helping us think through all our options that was best for us.Felt very comfortable with Jason. He was very patient with us and we never felt any pressure. I used to dislike car shopping, but we actually enjoyed our experience.Would highly recommend Jason Meyers.With Jason's help,we are confident we made the right decision

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Cars May 17, 2021

I had a great experience at Spitzer Motors of Mansfield! This was my first new vehicle purchase and Kelly Potoczny made it such a wonderful experience! Kelly was very nice and interested in helping me as the customer!

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Cars May 6, 2021

We received a great trade in value for our optima. We decided it was the right time for a new vehicle. Dustin Porter found us exactly what we wanted. Ron Stephen assisted us in getting everything set up and switched over.

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Cars Apr 27, 2021

Jarod Buren was an excellent salesman and helped me quickly locate the truck I had in mind. We got the numbers ran quickly and had the test drive done without much hassle. Didn’t try and oversell me on anything, just helped me get what I wanted. Would recommend this dealership.

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Cars Apr 26, 2021

Tiffany Zappone-Curvin is always wonderful to work with! She is so friendly and helpful! She is also very knowledgeable about the services offered and upcoming maintenance issues!

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Cars Apr 24, 2021

Linda Briggs is always so helpful getting us in and out of the dealership in a timely manner whenever we have our vehicles serviced! Thanks Linda!

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Cars Apr 23, 2021

Very happy with everyone at Spitzer. Jarod Buren did an exceptional job!! Would recomend Spitzer to others. Great experience and everyone very helpful. Thank you.

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Cars Apr 23, 2021

Ron knows everything about the vehicles we were interested in ! Dustin in finance is helpful finding the right bank for your needs and the best interest rate!!!!!

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Cars Apr 23, 2021

Spitzer mansfield i have been a customer for some time now I've bought two vehicles and now leased two trucks I've always received the best of service Anthony Raymondo has worked with me on my last two trucks and has been great to work with both times and the whole staff is great to work with as well.

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Cars Apr 21, 2021

I’m always please when I go to service department. Linda and the girls always are very helpful. Linda tells me what is going on and what needs repair. If it is something unexpected Linda will come out and tell me about it the price and how long it will be.

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Cars Apr 10, 2021

I was very pleased with my experience at Spitzer. Ronald Stephan was very helpful. He was more than happy to answer any questions that I asked. I recommended Spitzer to a friend of mine who is looking for a vehicle. I love my new Kia Forte.

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Cars Apr 7, 2021

Tiffany Zappone-Curvin was extremely attentive and professional from the moment I pulled my vehicle in the garage to be serviced until the time the service was complete.

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Cars Apr 2, 2021

Ron Stephan provided great service from placing our order until getting us out the door with our new Telluride! He and all the staff were helpful and friendly and answered all our questions.

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Cars Mar 25, 2021

Great price, great service, courteous service people. Don't know what else I can say, except huge difference between Spitzer and Buckeye Chrysler dealership, who don't care about their customers!

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Cars Feb 24, 2021

Linda Briggs has been very helpful each and every time I come in. The other ladies that work there are always willing to help my wife and me. Sometimes I call Linda Briggs to ask her question, she is always eager to help.

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Cars Feb 18, 2021

My wife and I had already done a lot of shopping on-line, and had decided to lease either a KIA or a Honda. We had never leased a vehicle before, but because we are both in our 70's, we don't drive nearly as much as we used to and were pretty sure we could stay under the yearly miles most leases allowed. We also wanted a vehicle that was easy to get in and out of, but didn't want an SUV because of the expense. We told Rafael we wanted an instrument panel that was simple, and we ...

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Cars Feb 17, 2021

Ronald Stephan was very courteous and everything ran smoothly from beginning to leaving with my new car. Everything was explained to me and he made me feel very comfortable. My boyfriend bought a car from Ronald Stephan and was very happy with his service. I had been thinking about buying a new car so i chose to talk to Ronald Stephan about a new car. His service was excellent.

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Cars Feb 17, 2021

Eric Ryan helped us in making the right choice for our driving needs. He answered all of our questions as this was the first time we've ever leased a new car. The whole process was pleasant and comfortable. We feel that we've made a good choice with his help. We would recommend Spitzer's of Mansfield to everyone!

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Cars Feb 17, 2021

Anthony Raymondo was my salesman. He went above and beyond to get me in a new Dodge Journey with monthly payments that I can afford. Great experience!

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Cars Feb 6, 2021

Linda Briggs was very helpful and pleasant while getting my SUV serviced and washed. The waiting room was very nice. Great place to get service done.

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Cars Feb 4, 2021

Timothy Wolford was great in getting my truck serviced and washed. The waiting room was very clean. All the employees greeted you when they walk by. Good place to get any service done.

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Cars Feb 2, 2021

We worked with salesman Ron Stephan and he was an absolute pleasure. Highly recommend using him to help find anyone a car. He made the whole process very easy and not overwhelming.

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Cars Jan 30, 2021

Worked with salesman Anthony Raymond. He was not pushy and was easy to work with. Bought new 2021 Kia Sportage and am very satisfied. Would recommend Spitzer Kia of Mansfield.

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Cars Jan 23, 2021

I worked with Joshua Reese at Spitzer Motors. He was very helpful and not your typical pushy salesperson. I went in with a very specific set of guidelines for buying a vehicle, and Josh helped me get what I wanted!!

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Cars Jan 20, 2021

Very good experience with this dealership. From the very beginning to the finish of purchasing the vehicle. Made finding the right vehicle and then purchasing very easy. I suggest dealing with Josh Reece on your next buying experience.

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Cars Jan 17, 2021

I was assisted by Tiffany Zappone-Curvin.She was very polite and helpful on my visit.I am happy with my service.I recommend Spitzer to anyone looking for an automobile.

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Cars Jan 15, 2021

Rafael Dixon was a pleasure doing business with, not the typical "pushy salesman" that can get on your nerves... Originally went to Spitzer Kia Mansfield because website showed a 2018 Toyota rav4, that car ended up being in PA, but decided to look at a 2018 Kia Sportage that was on site. Got a great deal, good trade in amount on my 2012 Kia Soul

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Cars Jan 12, 2021

Called first of week scheduled oil change and tire rotate an as always received excellent service on the phone and in person when I came in Tiffany zappone-curvin knocked it out the park.

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Cars Jan 5, 2021

Ronald Stephan was our salesman an he went above an beyond to help us get what we want an to get the payment we wanted. He won’t stop till he makes you happy. I appreciate everything he did for us an we will be back In The future to see him !! I love my new Kia Sorento. Thank u Ron.

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Cars Jan 4, 2021

We came in to look at a Jeep Cherokee not really sure if that was the vehicle we wanted. Josh Reese came outside and asked if we needed help and offered to let us test drive the Jeep. We were back the next day and made the purchase. Very friendly and professional.

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Cars Dec 23, 2020

We came in wanting a different car but we ended up falling in love with another car. They worked with us a lot. Very Greatful

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Cars Dec 20, 2020

Kelly was great to work with during, and so far, after purchasing our vehicle. Thank you for your attentiveness and professionalism! Love the lifetime car washes offered-extremely nice and generous “perk”

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Cars Dec 8, 2020

Had my promaster in for some warranty work and a normal oil change. I call on Tuesday morning and Tim Wolford got me in that day as he knows I need my truck for my business. This is not the first he has bent over backwards for me. I will always deal with Tim and spitzers!

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Cars Dec 4, 2020

Getting my car serviced at Spitzer was its usual easy experience. Linda Briggs was very helpful. She took care of getting me scheduled, as well as taking care of the business end when I arrived at Spitzer. Everyone was very friendly and courteous. My car was done very quickly.

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DealerRater Nov 29, 2020

Bought a new kia Forte gt on Saturday with jim mahek. He made the buying process very easy and had everything ready to go. Id recommend him to anyone looking for a new kia.

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Cars Nov 22, 2020

Dana Stuart was totally awesome to work with and she went above and beyond to work with me and my schedule. She brought the vehicle to my home to test drive and is very knowledgeable. The other staff is very friendly.

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Cars Nov 21, 2020

Rafael Dixon was our sellers person. He was Great in showing us things on the new car we wanted to buy. He helped set up everything on the car that I had no idea how to do. A Great person to work with. Ask for Rafael you won’t regret it.

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Cars Nov 20, 2020

From the day I purchased my vehicle 6 months ago, I have been treated great. Their sales staff and service department go out of their way. Linda Briggs was very helpful. I plan on returning regularly for service.

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Cars Nov 20, 2020

This dealership is a great place to buy a car and have it serviced. My salesperson, Dana, was patient with me and knowledgeable about the van I bought. Tiffany in the service dept. was helpful and friendly. She took the time to thoroughly explain the services that were performed on my van before I took possession of it. Excellent service manager!

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Cars Nov 18, 2020

Brayden was amazing. He dealt with me asking a million questions and trying to make up my mind. He and the entire management and financing departments stayed over past close to make sure I got to leave in my brand new car. When I brought it back to be detailed Brayden helped the porter so that I could make it to my appointment on time. They gave me a fair price for my trade and found me amazing financing. I couldn't be happier ans they will have repeat business from me! Thank you to all involved in my transaction

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Cars Nov 15, 2020

Was dreading going to test drive 2 models. Did not want pressured. Out came Ron Stephan and as I stated the rest was a pleasant surprise. He was very helpful and accommodating and absolutely no pressure. Needless to say I drove my new car home !!! A very welcoming experience.

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Cars Nov 13, 2020

Bought a new k5 and the whole process only took about 2hr and 45 min..Eric Ryan helped us and he was helpful and called us back the next day to be sure everything was ok

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Cars Nov 6, 2020

This was the easiest and quickest car buying experience I've ever had. Dana was helpful, honest and great to work with. I love my new Wrangler!

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Cars Oct 29, 2020

Jim Mahek did a great job helping me with the buying process. I recommend him highly. He created a calm atmosphere with no pressure to buy.

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Cars Oct 20, 2020

Rafael Dixon was incredibly helpful in purchasing my new used car. The buying experience was quick and easy and everyone was very pleasant. Would highly recommend.

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Cars Oct 10, 2020

Ron did a nice job and answer all the questions I had. This was not a high pressure type of sell job. Very professional. Would buy again from Ron.

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Cars Oct 3, 2020

Ron Stephan was awesome! I went to purchase a used vehicle; paying for it in full. When I had issues with my bank card. Ron was very understanding. He and his managers agreed to allow me to bring money in daily until the balance was low enough that my bank would allow a POS transaction. I never expected this kind of courtesy from any dealership. Spitzer Motors has won me over! I would certainly recommend anyone to go see Ron Stephan. He is how all salespeople should present themselves. Thank you Ron and thank you Spitzer for such excellent treatment.

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Cars Oct 3, 2020

Went in just looking to possibly buy a new car but mostly to test drive a few that I was interested in. Josh Reese assisted me with the process. He started by asking a few easy questions about what I was looking for. He didn’t pressure me into looking at anything I wasn’t interested in. He made the process very easy. The whole team is great! I definitely recommend checking them out!

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Cars Sep 14, 2020

Dana Stuart was our salesperson and she was awesome. She was kind and explained everything well. She worked hard to get a deal that was right for us. Everyone we dealt with was great. I will deal with them again.

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Cars Sep 2, 2020

Linda Briggs and all the staff were very courteous, professional, and knowledgeable. I appreciate her concern for my comfort. I will continue to take my car to Spitzer for service.

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Cars Aug 27, 2020

Cameron Hartge was the sales agent that assisted me. He was not pushy. He was eager to show me any vehicle I asked about. He showed me how the options worked. He got me the vehicle with the options I wanted most. After I took possession of vehicle, he gave another look to ensure all shipping material was removed and cleaned the glass etchings. I left the dealership happy, not frustrated, not stressed, and no buyers remorse.

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Cars Aug 20, 2020

This is the second car I’ve purchased with the help of Ron Stephan. I went into the dealership and told Ron the model, color, and trim package I wanted. They were able to locate one and give me the date of delivery. Ron kept me updated throughout the process, and sent me a photo of the car while it was still on the delivery truck. He processed the purchase paperwork before I went to get the car. After a test drive I completed my portion of the paperwork in about a half hour. Many thanks to Ron for making ...

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Cars Aug 20, 2020

Tiffany Zappone-Curvin was the customer service representative I worked with and took care of all my repair needs. I would recommend Spitzer for your vehicle oil changes and vehicle inspections too.

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Cars Aug 18, 2020

Fastest and easiest buying experience ever! Thank you John Reese for an excellent experience and a great car! Could not be happier with the purchase!

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DealerRater Aug 5, 2020

I just leased my second Kia Sportage from Spitzer Kia. Although they didn’t have what I wanted on the lot, they did a search and found exactly what I wanted in one day, and I drove it home the next! My Salesman was Jim Mahek, who was extremely helpful making sure everything was ready and all my questions were answered, Thanks, Jim, for the Great Customer Service!! 👍

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Cars Aug 5, 2020

I was looking for a 2020 Forte GT but was having a difficult time finding one close to home; and a dealership willing to work with me over the phone. After being given the runaround by a couple other dealerships I made an inquiry with Spitzer about a GT they had in stock. Ron Stephan contacted me shortly thereafter and I had all the numbers I needed within an hour...by text. I went to finalize the paperwork and pick up the car the next day. I drove my new car off the lot within about an hour. Easiest car purchase ...

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Cars Aug 3, 2020

Kelly Potoczny was so helpful in finding the right vehicle for my needs. She was patient and answered all my questions and demonstrated features that were important to me. She made the buying process easy.

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Cars Jul 17, 2020

Our salesperson Kelly Potoczny made everything very easy. The vehicle we were interested in was sold so she and her team went to work and got us the exact vehicle we were looking for in just a couple days. Also she was very knowledgeable of all the features and how to use them.

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Cars Jul 16, 2020

I had been chatting with a salesman, Ron Stephan, for a couple weeks trying to find the right vehicle for me. When I was interested I would ask Ron and he was always so quick to get back with me. I scheduled a test drive and when I arrived at the dealer, Ron was already waiting for me with my vehicle pulled up to the front!! This was just such a great experience for me because this was my first time buying a car. Ron made the whole process very simple and easy, and was not pushy at all. I ...

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Cars Jul 15, 2020

Linda Briggs is awesome!!!! She is friendly and knows what she is doing. I think hiring her was a great asset to your company. As long as she is employed here I will keep coming back!!!!

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Cars Jul 14, 2020

Salesman Mason was great. No haggling on price and they gave me a fair amount for my trade. Only took an hour and a half! By far the quickest I’ve ever been in a dealership

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Cars Jul 10, 2020

Linda Briggs is a super addition to your staff. Very conscientious and thorough. Facilities were very clean and my service appointment was quick! Thank you 🙏

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Cars Jul 4, 2020

Tiffany Zappone-Curvin is always so pleasant and knowledgeable. I have always had great service at a reasonable price. I would positively recommend the service at this dealership!

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Cars Jul 2, 2020

Can’t say enough of the experience Ron Stephan Was our salesperson wasn’t pushy he was very courteous and helpful. And we gauged the experience on our 2nd car (different dealer because the car my wife wanted ). And it wasn’t the same but ended up getting our deal At Kia we had the experience you want when car shopping 👍🏻👍🏻

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Cars Jun 29, 2020

Very kind and courteous people. Our salesman, Ron Stephan was great! We weren’t expecting to buy yet as we had four months left on a lease. But we found something we really liked with all the features we were looking for, so they bought out our lease and we drove home in a new Kia Seltos! I even texted Ron one evening a few days after our purchase and asked a question about the car and he got back to me right away. That is service after the sale!

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Cars Jun 27, 2020

Thank you tiffany zappone curvin for the excellent customer service as always when I come in she's very good to explain everything and makes the process nice an easy.

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Cars Jun 26, 2020

Kelly Potoczny made buying our truck so easy and convenient. She had the best price of any other dealership - and no haggling! Thank you, Kelly!

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Cars Jun 19, 2020

Kelly Griffeth was very personable, professional, and helpful and we were very happy to have the opportunity to work with him while purchasing a new vehicle. I would highly recommend him!

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Cars Jun 14, 2020

Tiffany Zappone-Curvin was extremely kind and helpful to me! Explained things to me in a way that I didn’t feel belittled like most repair shops would. Would definitely recommend her to anyone!

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Cars Jun 3, 2020

Ok, I wasnt in need of a new vehicle, but wanted a new truck...well new to me. The wife and I went driving around to get an idea what the dealerships had in town. Well being a Ram fan and owner (#3), we stoped here. A great, friendly, young man asked us if we needed help. He was busy but still asked. He took time to answer ALL questions we asked. Told him of my interest and was looking to see what trucks they had. He said he was Cameron and if we had any thing needed, just asked...you ...

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Cars Jun 3, 2020

I recently came in to purchase a used car. Ron Stephan was extremely helpful. Upfront and to the point which made the whole process so easy. He wasn't pushy or tried to sell me something I didn't want. He paid attention to what I was looking for and we found my jeep patriot. The whole process was easy going and painless! I am a very satisfied customer! Thank you Ron and the Spitzer team!!

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Cars Jun 2, 2020

Linda Briggs was very courteous and helpful. My experience was very good. The dealership was very clean. Staff was very helpful. I would reccomend to anyone.

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Cars May 13, 2020

My wife and I were looking for a new Cherokee and didn’t know if we were ready to buy yet, and everyone at the dealership was wonderful easygoing and made it a wonderful experience especially Anthony Raymondo. I will do business with him and this dealership again in the future.

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Cars Apr 25, 2020

Purchased a 2020 Scat Packer and the entire process went very well. Hats off to Kelly who did a FANTASTIC JOB !!! She ver very proffesional over the phone and in person to ensure the process went great. Would highly reccemend this dealership to my friends and will recomend they ask for Kelly. Thank You

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Cars Apr 15, 2020

Linda Briggs took care of all our service needs and got us safely back on the road. She treated us fairly and respectfully. We would recommend her and Spitzer for your sales and service needs.

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Cars Apr 14, 2020

Very nice people to work with. Very knowledgeable in comparisons. Got us the color we wanted and ended up purchasing a new car for about the same price as a used. Now we have 2 KIAs

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Cars Mar 25, 2020

Great service department, friendly staff and quick service appointments when your having issues with your vehicle. Have a nice and blessed day to you all

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Cars Feb 28, 2020

Eric was a terrific salesman and helped make the experience very pleasant. We are now owners of a 2018 Jeep Renegade that wife absolutely loves!!

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DealerRater Feb 26, 2020

Thank you once again Jim Mahek (The oldest guy there....LOL) for helping me find another great Kia! Love my new ride😀👍 Blessings, Cindy Wallis

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Cars Feb 25, 2020

Had a difficult situation arise wherein I had to return my car to the dealership for additional repairs due to some possible problem with an earlier service visit. Linda Briggs was honest and fair and even involved her supervisor. The issues were corrected at a very fair and reasonable cost to me. Very satisfied and extremely pleased with the integrity and customer service.

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Cars Feb 19, 2020

Linds Briggs took care of my service needs when I needed rear brakes replaced. She gave me a quote and it was actually a few cents less. All went well and I was very happy with the service l received at Spitzer Kia Ontario Ohio

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Cars Feb 13, 2020

I am a contractor so I don’t have time to make appointments to get my work truck serviced. Tim Wolford always works me in when I just show up. This is very important to me and why I will keep purchasing vehicles at spitzers and having Tim do my service.

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Cars Feb 5, 2020

Shout out to Tim Wolford for BEST customer service ever. Always pleasant, I never wait and he’s sure to acknowledge any questions or concerns. He goes above and beyond.

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Cars Feb 4, 2020

Linda Briggs was very helpful and friendly. They do a great job in the service department and I'm very happy I bought and have my car serviced there.

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Cars Jan 24, 2020

Purchased a new Sportage. Worked with Ron Stephan and the purchase and trade in prices they offered were good without any haggling needed. Was a quick and easy purchase. We would buy from Ron and Spitzer Kia again.


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